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  Topic: robots.txt
thetribe

Replies: 2
Views: 2588

PostForum: Website Support   Posted: Wed Jul 01, 2009 8:19 pm   Subject: robots.txt
Have to say I agree with Ian here. I want to be the one to decide and control what people do and don't see on my website. I think it would be pretty impossible for 34SP to know which areas of customer ...
  Topic: Reseller Upgrade
thetribe

Replies: 4
Views: 10610

PostForum: Reseller Hosting   Posted: Sat Apr 11, 2009 12:32 pm   Subject: Reseller Upgrade
Yup, many thanks from here too, upgrades are always appreciated
  Topic: Can't access my email or account...
thetribe

Replies: 2
Views: 4225

PostForum: Email Support   Posted: Sat Oct 11, 2008 7:41 pm   Subject: Can't access my email or account...
Emails to tech support have gone unanswered too...

Have you received an auto-response? If not I'd suggest checking a spam folder as it's very rare to receive nothing at all from Support.
  Topic: Current quality of service ?
thetribe

Replies: 8
Views: 17922

PostForum: Non Members Questions   Posted: Sat Jul 12, 2008 8:47 pm   Subject: Current quality of service ?
Just to say that we introduced a 'feedback' system on all our opened support tickets in the last year, and this is now where most feedback from customers goes hence it not being so public on our site. ...
  Topic: Upgrading php version
thetribe

Replies: 6
Views: 5996

PostForum: Website Support   Posted: Wed Jan 16, 2008 10:30 pm   Subject: Upgrading php version
Whilst the server PHP version cannot be updated until released with a Plesk update you can use phpcgi on your domain, which cuts out using the PHP version of the server and uses a more recent version. ...
  Topic: bandwidth usage & robots
thetribe

Replies: 2
Views: 3328

PostForum: Website Support   Posted: Wed Nov 14, 2007 7:24 pm   Subject: bandwidth usage & robots
Check out this [url=http://www.google.com/support/webmasters/bin/topic.py?topic=8843]Webmaster Help Center page at Google for more info on stopping/restricting GoogleBot
  Topic: Strange mouseover style in forum headings
thetribe

Replies: 8
Views: 17918

PostForum: FAQ Suggestions / Omissions / Errors !!!   Posted: Fri May 11, 2007 6:22 am   Subject: Strange mouseover style in forum headings
My eyes, my eyes!!!

I can confirm this, very scary
  Topic: Altogether now...
thetribe

Replies: 4
Views: 14162

PostForum: Testimonials   Posted: Thu Mar 22, 2007 11:40 pm   Subject: Altogether now...
5 years for me in about 20mins time
  Topic: MySQL sites slow and grinding to halts
thetribe

Replies: 7
Views: 6709

PostForum: Website Support   Posted: Wed Mar 07, 2007 3:38 pm   Subject: MySQL sites slow and grinding to halts
I am on server7 and can't say I've had any of problems you mention, I've not seen really slow loads or had any complaints about the load speed, sorry.
  Topic: Script Install Question
thetribe

Replies: 2
Views: 3284

PostForum: Scripting Support   Posted: Mon Mar 05, 2007 12:29 pm   Subject: Script Install Question
you can install several apps in one database. You'll find that most apps have a table prefix i.e. phpBB uses phpbb_ to prefix all the table names so you know there won't be any conflict with other app ...
  Topic: Wordpress Warning
thetribe

Replies: 2
Views: 3372

PostForum: Scripting Support   Posted: Mon Mar 05, 2007 7:32 am   Subject: Wordpress Warning
thanks for that, I hadn't upgraded so I'm OK but I'm sure some people on here will have.


If your blog is running 2.1.1, please upgrade immediately and do a full overwrite of your old files, espec ...
  Topic: IRC connection
thetribe

Replies: 1
Views: 4717

PostForum: Help   Posted: Mon Feb 26, 2007 2:30 pm   Subject: IRC connection
is your firewall letting the client out onto the internet? Only time I see something like this is with a client update when I forget to allow the new version access to the internet.
  Topic: 34sp bumps up features
thetribe

Replies: 3
Views: 3800

PostForum: Website Support   Posted: Thu Feb 15, 2007 3:17 pm   Subject: 34sp bumps up features
from the blog post


If you have an existing personal hosting account you can also take advantage of these new limits. To upgrade an existing account please login to https://www.34sp.com/login

O ...
  Topic: GreyListing now available on 34SP hosting accounts
thetribe

Replies: 25
Views: 48877

PostForum: Email Support   Posted: Fri Feb 09, 2007 11:59 am   Subject: GreyListing now available on 34SP hosting accounts
I'm happy greylisting has been enabled on my account and understand 34SP cannot please every person all of the time. And they do offer the chance to opt out, as per Ians first post in this topic

If ...
  Topic: lost emails that were on mother
thetribe

Replies: 3
Views: 4452

PostForum: Email Support   Posted: Sun Jan 28, 2007 11:16 am   Subject: lost emails that were on mother
Everything that was salvageable from the mother server was restored. I'm unsure as to whether emails are included in this. But if they're not there now I suspect they won't be recovered, sorry.
  Topic: Oh Mother
thetribe

Replies: 19
Views: 16064

PostForum: Website Support   Posted: Fri Jan 26, 2007 7:58 am   Subject: Oh Mother
it may be an idea to mail in with any and all errors you are getting, I know Ian was working through and clearing some errors in IRC last night but after 40hours straight I think he had to give in and ...
  Topic: mother emails?
thetribe

Replies: 11
Views: 9836

PostForum: Email Support   Posted: Thu Jan 25, 2007 3:27 pm   Subject: mother emails?
the staff monitor the forums where possible, however I am guessing they're a little busy trying to get service back to normal to pop in here. I'm sure most of you would prefer that your sites were bro ...
  Topic: phpbb stopped loading
thetribe

Replies: 3
Views: 4020

PostForum: Scripting Support   Posted: Sat Jan 20, 2007 4:14 pm   Subject: phpbb stopped loading
np, pleased you got it sorted
  Topic: phpbb stopped loading
thetribe

Replies: 3
Views: 4020

PostForum: Scripting Support   Posted: Sat Jan 20, 2007 9:20 am   Subject: phpbb stopped loading
Not come across this myself but this seems to be a popular fix from the phpBB forums
http://www.phpbb.com/phpBB/viewtopic.php?t=501268

Hope this helps
  Topic: Website Management Scripts / Software
thetribe

Replies: 1
Views: 4825

PostForum: Help   Posted: Thu Dec 07, 2006 4:02 pm   Subject: Website Management Scripts / Software
don't know of any that will easily do this offhand but it may be worth checking out [url=http://www.hotscripts.com/]Hotscripts to see if there is something you can use on there.
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