rays from space

 
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neverpaint
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PostPosted: Sun Sep 05, 2010 12:49 pm    Post subject: rays from space Reply with quote
prob solved thanks, messages deleted

Last edited by neverpaint on Fri Aug 05, 2011 5:21 pm; edited 1 time in total
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philr
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Joined: 05 Nov 2003
Posts: 990
Location: Exeter

PostPosted: Sun Sep 05, 2010 1:49 pm    Post subject: Reply with quote
You're probably being locked out by mod_security, which will basically prevent you from editing anything on its default settings.

Take a look at your error log and you should be able to identify the mod_security rules that are causing the problem. Then edit your .htaccess file to exclude these rules from your website, e.g.:
Code:
<IfModule mod_security.c>
SecFilterRemove 340147
SecFilterRemove 340149
</IfModule>

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neverpaint
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PostPosted: Sun Sep 05, 2010 2:15 pm    Post subject: thanks! Reply with quote
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Last edited by neverpaint on Fri Aug 05, 2011 5:20 pm; edited 1 time in total
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mystifier
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PostPosted: Fri Aug 05, 2011 5:09 pm    Post subject: Reply with quote
This has been a tedious aspect of my Reseller account too.

Every month or so, clients go through the situation where any attempts to write to the database effectively lock the site for ten minutes.

The situation recurs until suport do something to "relax the security rules".
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