Windows problem

 
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htuplin
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Joined: 25 May 2002
Posts: 213
Location: Bradford, England

PostPosted: Sun Jun 24, 2007 4:01 pm    Post subject: Windows problem Reply with quote
Hi,
I have been asked by a friend to help with a computer problem. BAsically he was updating his drivers for his sound card and got a "Blue Screen of Death" message. He is using WIndows XP.

Now his system says it cannot find the hard drive and he has tried the restore disk for his computer.

When booting in safe mode he gets messages about corrupt files, but I think (although am not sure) that he canb get at his computer in that mode.

Any ideas,
He has looked in side to make sure everything is still plugged in.
Thanks,
Hugo.
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Hugo Tuplin
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Rocky
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PostPosted: Sun Jun 24, 2007 4:14 pm    Post subject: Reply with quote
Have a try at putting in the Windows XP disc and goto
Start/Run/
enter SFC /SCANNOW
click OK

There is a space between the C and /


Also
Start/Run/
enter msconfig
click OK
and have a nose around there too

Let us know what happened .... if anything.
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htuplin
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Joined: 25 May 2002
Posts: 213
Location: Bradford, England

PostPosted: Sun Jun 24, 2007 8:33 pm    Post subject: Reply with quote
Hi,
Thanks. I have confered with him and it turns out (as I didn't know) that he can't get into windows at all.

I have conformed that it is definately Windows XP and that he gets an error message some time (he describes it as immediate) during start up. The file is:

windows/system32/ca_1252.nls

It doesn't ring any bells as I have very few computer problems myself and haven't happened upon this message before.

Thanks,
Hugo.
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William
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PostPosted: Mon Jun 25, 2007 5:26 am    Post subject: Reply with quote
Try asking here - lots of very knowledgeable people.

Almost as many as there are here!
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Rocky
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PostPosted: Mon Jun 25, 2007 7:11 am    Post subject: Reply with quote
A better bet would be to go here

And it saves me the time of writing it all out

FWIW, I don't have windows/system32/ca_1252.nls either !
But i do have windows/system32/c_1252.nls

<curious>
what version of XP, Home or Pro ?
</curious>
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quickie
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PostPosted: Mon Oct 20, 2008 1:49 pm    Post subject: error on startup Reply with quote
have a look at

http://support.microsoft.com/kb/830088
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