SSL Certificates (EV)

 
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mr_badger
Staff
Staff


Joined: 22 Jan 2003
Posts: 36

PostPosted: Wed Jun 17, 2009 9:52 am    Post subject: SSL Certificates (EV) Reply with quote
Hey All,

I am seeing a lot of complaints from customers regarding the time scales on EV Certificates.

So, I wish to explain here in more detail the process involved as these certificates by their very nature are Extended Validation.

Standard certificates etc are instant. You buy them they issue them.

In the case of EV however a number of stringent guidelines have to be followed by the CA (Certificate Authority).

Where a normal certificate simply checks your written details the EV requires contracts to be signed with Comodo to certify you are a genuine business. They also have 2 telephone checks to perform.

Telephone Number for Applicant’s Place of Business

(1) Verification Requirements To further verify Applicant’s physical existence
and business presence, as well as to assist in confirming other verification
requirements, the CA MUST verify that the telephone number provided by
Applicant is a main phone number for Applicant’s Place of Business.

(2) Acceptable Methods of Verification To verify Applicant’s telephone number,
the CA MUST perform A and one of B, C, or D as listed below:

(A) Confirm Applicant’s telephone number by calling it and obtaining an
affirmative response sufficient to enable a reasonable person to conclude
that Applicant is reachable by telephone at the number dialed; and
(B) Confirm that the telephone number provided by Applicant is listed as
Applicant’s or Parent/Subsidiary Company’s telephone number for the
verified address of its Place of Business in records provided by the
applicable phone company, or, alternatively, in either at least one (1)
Qualified Independent Information Source or a Qualified Governmental
Tax Information Source; or
(C) During a site visit, the person who is conducting the site visit MUST
confirm Applicant’s or Parent/Subsidiary Company’s main telephone
number by calling it and obtaining an affirmative response sufficient to
enable a reasonable person to conclude that Applicant is reachable by
telephone at the number dialed. The CA MUST also confirm that
Applicant’s main telephone number is not a mobile phone; or
(D) Rely on a Verified Legal Opinion or a Verified Accountant Letter to the
effect that Applicant’s telephone number, as provided, is a main phone
number for Applicant’s Place of Business.
(E) For Government Entity Applicants, the CA MAY rely on the telephone
number contained in the records of the QGIS in Applicant’s Jurisdiction.

They use hoover.com and yell.com and 192.com as 3rd party phone verification. Please make sure you are listed on one of these before applying.

On receipt of an order we will email you asking you to fill in the PDF contracts and send them back to us. We will then fax them on to Comodo in the states.
Please bear in mind the time difference between the UK and the USA and this can cause a 12 hour delay on orders.

Previously we had asked the customer to contact them directly however by asking these to be sent to us allows us to prevent any delays or confusion.

It can take at worst case 1 month to set one of these up depending on weather you meet all of the requirements in a timely fashion.


Remember, these are Extended Validation. If you just want a normal instant issue certificate the pro ssl is the certificate for you.

I hope this helps to clear up any confusion and better inform you all of the process with these certificates.
_________________
Keith
Support Technician
34SP.COM
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